I don’t live in the US. Can I still get reimbursed with Truemed?

• Related Articles

• I don’t have an HSA/FSA. Can I still benefit from Truemed?

  Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!

• How long does it take for me to receive my Letter of Medical Necessity?

  Generally it takes 24-48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your ...

• How is it shipped and how long it takes to be delivered?

  Our wharehouse is in Ilinois and to US addresses we ship for free via USPS. Standard shipping time is 3 to 5 days, which can vary depending on the season (Eg during August or at the end of December it sometimes takes longer). If you wourl prefer to ...

• Can I use my regular credit card at checkout?

  Yes. If you prefer to use your regular credit card, Truemed will send you instructions on how to submit for reimbursement from your HSA/FSA administrator.

• How much does the shipping cost?

  When shipping to an address in the US, we will cover the cost. For costs outside the US, please, enter your address in the ordering link It will calculate the cost automatically.