I don’t have an HSA/FSA. Can I still benefit from Truemed?

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• I don’t live in the US. Can I still get reimbursed with Truemed?

  Unfortunately, Truemed is currently only available in the United States.

• What are FSA and HSA accounts?

  Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your ...

• How does using my HSA/FSA account save me money?

  HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. ...

• Can I use my regular credit card at checkout?

  Yes. If you prefer to use your regular credit card, Truemed will send you instructions on how to submit for reimbursement from your HSA/FSA administrator.

• How long does it take for me to receive my Letter of Medical Necessity?

  Generally it takes 24-48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your ...